Pullman Kuala Lumpur City Centre Hotel & Residences, Kuala Lumpur
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Key details
About the Hotel
4 Jalan Conlay,
Kuala Lumpur,
Malaysia,
50450,
Kuala Lumpur Federal Territory
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
Max:
2 persons
35 m²
Bed options:
1 King-size bed
Shower
Coffee machine
room details
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Regency King Suite Club Lounge Access
Max:
2 persons
72 m²
Shower
Coffee machine
room details
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Deluxe Twin Room
Max:
2 persons
35 m²
Bed options:
2 Single beds
Shower
Coffee machine
room details
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Getting around
A guide to all available transportation options
Facilities
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Barber shop
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Garden area
- Spa & wellness centre
- Massage
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
4 Jalan Conlay,
Kuala Lumpur,
Malaysia,
50450,
Kuala Lumpur Federal Territory
Map view
street view
4 Jalan Conlay,
Kuala Lumpur,
Malaysia,
50450,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
1.3
km
Mall
Suria KLCC
1.2
km
Park
KLCC Park
2.0
km
Mall
Chinatown
2.3
km
Aquarium
Aquaria
1.1
km
Kuala LumpurMalaysia
Dataran Merdeka
2.3
km
Event hall
Kuala Lumpur Convention Centre
650 m
Market
Central Market
2.2
km
Kuala LumpurMalaysia
Alor Street
1.1
km
Mall
Fahrenheit 88 Shopping Mall
630 m
Mall
Sungei Wang Plaza
950 m
KLCC - Bukit Bintang Pedestrian Walkway
650 m
Mall
Lot 10
820 m
7 Jalan Bintang
Low Yat Plaza
1.2
km
Museum
Petrosains Science Discovery Centre
1.4
km
Pagoda
Sri Maha Mariamman Temple
2.1
km
Park
KL Forest Eco Park
1.6
km
Jalan Raja Merdeka Square
Sultan Abdul Samad Building
2.2
km
Stadium
Stadium Negara
2.4
km
Stadium
Merdeka Stadium
2.4
km
Museum
Museum of Illusions
710 m
Mall
Bukit Bintang
820 m
Museum
Selfie Museum KL
630 m
Theme Park
Berjaya Times Square Theme Park
1.7
km
Event hall
Petronas Philharmonic Hall
1.3
km
in front of Suria and Petronas
Lake Symphony
1.2
km
Shopping Area
The Weld
1.6
km
Nearby
Mall
Pavilion KL
550 m
2 Jalan Stonor
Rumah Penghulu Abu Seman
350 m
50450 Kuala Lumpur
Kuala Lumpur Craft Museum
340 m
Restaurants
Din Tai Fung Pavilion KL
230 m
168 Jalan Bukit Bintang Lot 6.01.05
Eccucino
50 m
Jalan Conlay
Sedap Restaurant
50 m
4 Jalan Conlay Pullman Kuala Lumpur City Centre Hotel & Residences (Pullman KLCC)
Hakka Restaurant
220 m
90 Jalan Raja Chulan
Horizon Grill
40 m
2 Jalan Conlay Banyan Tree Hotel & reseidence
Red Chinese Cuisine
130 m
4 Jalan Conlay Pullman Kuala Lumpur City Centre
Altitude
40 m
2 Jalan Conlay Level 53
Tai Zi Heen
140 m
No. 4 Jalan Conlay Pullman Kuala Lumpur City Centre
Enju
140 m
Prince Hotel & Residence Kuala Lumpur Jalan Conlay
Maison Francaise
840 m
5 Jalan Changkat Kia Peng
Reviews and Ratings
Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily stay again
6.0/10
Guest rating
Rooms
7.0
Location
9.0
Service
6.6
Dining
6.6
Dorothy
United States,
March
2025
6.6/10
My stay at Pullman Kuala Lumpur City Centre was a mix of highs and lows. The rooms were spacious and clean, but the air conditioning issues and noisy surroundings left something to be desired. The location is fantastic and offers easy access to shopping areas, though traffic can be a challenge. Overall, I appreciated the friendly staff, particularly their assistance with early check-in, which was a highlight of my visit.
Rooms
5.0
The room was spacious and well-maintained, though some elements felt a bit outdated. I enjoyed the comfortable bedding but encountered issues like noise from the roof and an air conditioning failure on the last night.
Service
6.0
The service was a mix; I found the staff generally courteous and helpful. However, some service aspects, such as room service efficiency, did not meet expectations.
Location
8.0
The hotel's location is superb, being so close to Pavilion and other shopping venues. However, getting a taxi during rush hours proved to be quite challenging due to traffic jams.
Dining
7.0
Breakfast offerings were excellent with a wide variety of choices, though I did experience some delays in other dining areas during peak times.
Facilities
6.0
The hotel had good facilities, but the outside jacuzzi not working was a disappointment. Other amenities like housekeeping were satisfactory.
Frederick
United States,
February
2025
6.8/10
I had a pleasant stay at Pullman Kuala Lumpur City Centre Hotel & Residences. The location across from Pavilion Mall made it super convenient for shopping, and the spacious rooms were a big plus. However, I found the breakfast buffet to lack variety, particularly in vegetarian options, which was a downside. Overall, I would recommend it for its great service and perfect family-friendly atmosphere!
Rooms
8.0
The room I stayed in was spacious and well-maintained, providing a comfortable environment overall. However, I did experience some issues with the bathroom cubicle and cabinet doors not functioning properly, which could be improved.
Service
7.0
The staff were friendly and accommodating throughout my stay. I did notice some hiccups during check-in, and there were times when the service could have been more proactive, especially when ordering drinks.
Location
9.0
The location is fantastic, right near the Pavilion and other attractions, making it easy to explore the area. However, the distance from the elevators to my room felt like a maze, which was a bit inconvenient.
Dining
6.0
The breakfast offered a decent range, catering to different tastes, but I found it to be limited in choices, especially for vegetarians. Dining options outside the hotel are plentiful, providing good value for money.
Facilities
7.0
Facilities were generally good, with a gym and a relaxing pool area. However, more attention could be given to overall upkeep, as some amenities felt a bit worn down.
Johnny
United States,
February
2025
5.6/10
During my stay at Pullman Kuala Lumpur City Centre, I found the location to be excellent for visiting nearby shopping centers. However, the check-in process left much to be desired, as I faced long delays. The room was spacious and clean, but the dining options were not up to par compared to the prices. Overall, while the hotel had some positive aspects, several areas need improvement. 😕
Rooms
8.0
The rooms were nice, comfortable, and spacious, offering a spotlessly clean environment which made my stay enjoyable. I particularly appreciated the fast-flowing shower!
Service
6.0
While I found the staff to be generally friendly and attentive, on occasions they seemed overwhelmed. Long waits for food and drinks were frustrating, and the check-in process was slower than I expected.
Location
9.0
The location is strategic, right in front of Pavilion Mall, making it easy to access shopping and dining in the city center. However, the hotel itself needs a total revamp.
Dining
5.0
Breakfast was a highlight with a great variety to choose from, yet the overall quality compared to prices was disappointing. Dining options seemed limited and not reflective of a five-star experience.
Facilities
7.0
Facilities like the swimming pool and fitness center were nice, but I didn’t benefit much from room service, and I noticed some limitations in amenities like first aid on hand.
Marvin
United States,
February
2025
5.6/10
I had a mixed experience at Pullman Kuala Lumpur City Centre Hotel & Residences. The location is fantastic, being just a stone's throw from Pavilion Mall and close to KLCC towers. The staff were generally friendly, and I enjoyed the buffet breakfast with a vast selection. However, I was disappointed with my room, which faced a construction site, and some amenities felt dated. Overall, it has its perks but also areas needing improvement.
Rooms
7.0
My room was spacious and well-equipped, but I found some furniture and fixtures a bit dated. It did not live up to my expectations due to construction noise outside.
Service
6.0
Most of the staff were friendly and helpful, though I encountered a communication issue during checkout that left a bad impression.
Location
10.0
The hotel's central location is a huge plus, allowing easy access to shopping, restaurants, and attractions like Pavilion Mall and the Petronas Twin Towers.
Dining
8.0
I really enjoyed the breakfast; there was a great variety of delicious options. Just wish the dining experience had more consistency during my stay.
Facilities
7.0
The pool area on level 10 is fantastic with city views, and the gym is spacious. Yet, some facilities felt neglected, needing a bit of an upgrade.
Charlotte
United States,
November
2024
5.8/10
My experience at Pullman Kuala Lumpur City Centre was generally positive, with a fantastic location near Pavilion and very friendly staff. The spacious rooms and various dining options were highlights, though the breakfast area felt a bit cramped during peak hours. While I loved the morning avocado toast, the dining scene could use a little more variety and freshness over multiple days.
Rooms
7.0
The rooms were spacious and clean, with nice bathrooms. I enjoyed the comforts of a well-appointed apartment. However, the two-bedroom apartment felt less like a hotel room and more like a long-term rental since it lacked mini-bar facilities and adequate cutlery.
Service
8.0
The staff members were extremely helpful and pleasant, making my stay much more enjoyable. However, there were moments when I felt that service at the breakfast area could've been quicker and more attentive.
Location
9.0
The hotel's location is superb, being right next to Pavilion and easily accessible to many attractions in Kuala Lumpur. This convenience added a lot of value to my stay.
Dining
7.0
Breakfast offered a range of options, but after a couple of days, it became repetitive. Also, I found the dining area too small for the number of guests, and the ambiance could be improved by lowering the volume of the music.
Facilities
7.0
I appreciated the facilities like the swimming pool area and the variety of drinks available throughout the hotel. However, the lobby seating felt lacking, as there were only a couple of uncomfortable chairs available.
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