Pullman Kuala Lumpur City Centre Hotel & Residences, Kuala Lumpur - Reviews, Room Options & Prices 2025

Book and save

up to 10%

compared to Booking.com

Key details

About the Hotel

4 Jalan Conlay, Kuala Lumpur, Malaysia, 50450

Pullman Kuala Lumpur City Centre Hotel & Residences in Bukit Bintang features 450 contemporary rooms and suites, plus 157 residences. The 10th floor rooftop showcases garden spaces, pool, Fitness Lounge, Living Space, Poolside Bar & Grill and Vibes Spa.

Contemporary Room Design

The new futuristic and stylish 107 sq m corner suite in violet offers abundant daylight and skyline views. The spacious room welcomes globetrotters with timeless furnishings, high-performance amenities, king-size bed and 24-hour room service.

Signature Dining Experience

This unconventional Chinese restaurant offers diners a gastronomical journey with live seafood, handcrafted dim sum and Cantonese fare. RED Chinese Cuisine features four exclusive private dining rooms ideal for business meetings and family events.

Wellness Facilities

Vibes Spa provides therapeutic remedies tailored for high-paced lifestyles. The Fit Lounge features cardio and weight machines overlooking tropical gardens, while the outdoor pool operates from sunrise to sunset.

Central Location Benefits

Pullman KLCC offers guests direct access to the city's premier attractions and business district. The hotel connects to Pavilion Shopping Mall via sky bridge walkways in every direction.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

2 persons

35 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

Check Prices

Regency King Suite

Max:

2 persons

72 m²

Shower

Coffee machine

room details

Check Prices

Deluxe Twin Room

Max:

2 persons

35 m²

Bed options:

2 Single beds

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A guide to all available transportation options

City Center

Kuala Lumpur 2.1 mi

Airports

Sultan Abdul Aziz Shah (SZB) 18.1 mi

Kuala Lumpur International (KUL) 37.2 mi

Train

Ampang Park Station4000 ft

Old Kuala Lumpur Railway Station 1.6 mi

Metro stations

Bukit Bintang2300 ft

Tun Razak Exchange3700 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Valet parking

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
Barber shop

Sports & Fitness

Fitness center

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness center
Massage

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

4 Jalan Conlay, Kuala Lumpur, Malaysia, 50450

Map view

street view

4 Jalan Conlay, Kuala Lumpur, Malaysia, 50450

City landmarks

Events

Petronas Twin Towers

4300 ft

Mall

Suria KLCC

4100 ft

Parks

KLCC Park

1.2 mi

Mall

Chinatown

1.4 mi

Aquarium

Aquaria

3600 ft

Kuala LumpurMalaysia

Dataran Merdeka

1.4 mi

Events

Kuala Lumpur Convention Centre

2200 ft

Market

Central Market

1.3 mi

Kuala LumpurMalaysia

Alor Street

3800 ft

Mall

Fahrenheit 88 Shopping Mall

2100 ft

Mall

Sungei Wang Plaza

3200 ft

KLCC - Bukit Bintang Pedestrian Walkway

2200 ft

Mall

Lot 10

2700 ft

7 Jalan Bintang

Low Yat Plaza

3900 ft

Museums

Petrosains

4600 ft

Pagoda

Sri Maha Mariamman Temple

1.3 mi

Parks

KL Forest Eco Park

5200 ft

Jalan Raja Merdeka Square

Sultan Abdul Samad Building

1.4 mi

Stadiums

Stadium Negara

1.5 mi

Stadiums

Merdeka Stadium

1.5 mi

Museums

Museum of Illusions

2400 ft

Mall

Bukit Bintang

2700 ft

Museums

Selfie Museum KL

2100 ft

Amusement & Theme Parks

Berjaya Times Square Theme Park

1.0 mi

Events

Petronas Philharmonic Hall

4300 ft

in front of Suria and Petronas

Lake Symphony

4100 ft

Shopping Area

The Weld

1.0 mi

Nearby

Mall

Pavilion KL

1900 ft

2 Jalan Stonor

Rumah Penghulu Abu Seman

1200 ft

50450 Kuala Lumpur

Kuala Lumpur Craft Museum

1200 ft

Restaurants

Din Tai Fung Pavilion KL

800 ft

168 Jalan Bukit Bintang Lot 6.01.05

Eccucino

200 ft

Jalan Conlay

Sedap Restaurant

200 ft

4 Jalan Conlay Pullman Kuala Lumpur City Centre Hotel & Residences (Pullman KLCC)

Hakka Restaurant

800 ft

90 Jalan Raja Chulan

Horizon Grill

200 ft

2 Jalan Conlay Banyan Tree Hotel & reseidence

Red Chinese Cuisine

500 ft

4 Jalan Conlay Pullman Kuala Lumpur City Centre

Altitude

200 ft

2 Jalan Conlay Level 53

Tai Zi Heen

500 ft

No. 4 Jalan Conlay Pullman Kuala Lumpur City Centre

Enju

500 ft

Prince Hotel & Residence Kuala Lumpur Jalan Conlay

Maison Francaise

2800 ft

5 Jalan Changkat Kia Peng

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

7.0

Location

9.0

Service

6.6

Dining

6.6

4/5 based on 362 reviews

#50 of 740 hotels in Kuala Lumpur based on Tripadvisor

Dorothy

United States of America, March 2025

6.6/10

My stay at Pullman Kuala Lumpur City Centre was a mix of highs and lows. The rooms were spacious and clean, but the air conditioning issues and noisy surroundings left something to be desired. The location is fantastic and offers easy access to shopping areas, though traffic can be a challenge. Overall, I appreciated the friendly staff, particularly their assistance with early check-in, which was a highlight of my visit.

Rooms

5.0

The room was spacious and well-maintained, though some elements felt a bit outdated. I enjoyed the comfortable bedding but encountered issues like noise from the roof and an air conditioning failure on the last night.

Service

6.0

The service was a mix; I found the staff generally courteous and helpful. However, some service aspects, such as room service efficiency, did not meet expectations.

Location

8.0

The hotel's location is superb, being so close to Pavilion and other shopping venues. However, getting a taxi during rush hours proved to be quite challenging due to traffic jams.

Dining

7.0

Breakfast offerings were excellent with a wide variety of choices, though I did experience some delays in other dining areas during peak times.

Facilities

6.0

The hotel had good facilities, but the outside jacuzzi not working was a disappointment. Other amenities like housekeeping were satisfactory.

Frederick

United States of America, February 2025

6.8/10

I had a pleasant stay at Pullman Kuala Lumpur City Centre Hotel & Residences. The location across from Pavilion Mall made it super convenient for shopping, and the spacious rooms were a big plus. However, I found the breakfast buffet to lack variety, particularly in vegetarian options, which was a downside. Overall, I would recommend it for its great service and perfect family-friendly atmosphere!

Rooms

8.0

The room I stayed in was spacious and well-maintained, providing a comfortable environment overall. However, I did experience some issues with the bathroom cubicle and cabinet doors not functioning properly, which could be improved.

Service

7.0

The staff were friendly and accommodating throughout my stay. I did notice some hiccups during check-in, and there were times when the service could have been more proactive, especially when ordering drinks.

Location

9.0

The location is fantastic, right near the Pavilion and other attractions, making it easy to explore the area. However, the distance from the elevators to my room felt like a maze, which was a bit inconvenient.

Dining

6.0

The breakfast offered a decent range, catering to different tastes, but I found it to be limited in choices, especially for vegetarians. Dining options outside the hotel are plentiful, providing good value for money.

Facilities

7.0

Facilities were generally good, with a gym and a relaxing pool area. However, more attention could be given to overall upkeep, as some amenities felt a bit worn down.

Johnny

United States of America, February 2025

5.6/10

During my stay at Pullman Kuala Lumpur City Centre, I found the location to be excellent for visiting nearby shopping centers. However, the check-in process left much to be desired, as I faced long delays. The room was spacious and clean, but the dining options were not up to par compared to the prices. Overall, while the hotel had some positive aspects, several areas need improvement. 😕

Rooms

8.0

The rooms were nice, comfortable, and spacious, offering a spotlessly clean environment which made my stay enjoyable. I particularly appreciated the fast-flowing shower!

Service

6.0

While I found the staff to be generally friendly and attentive, on occasions they seemed overwhelmed. Long waits for food and drinks were frustrating, and the check-in process was slower than I expected.

Location

9.0

The location is strategic, right in front of Pavilion Mall, making it easy to access shopping and dining in the city center. However, the hotel itself needs a total revamp.

Dining

5.0

Breakfast was a highlight with a great variety to choose from, yet the overall quality compared to prices was disappointing. Dining options seemed limited and not reflective of a five-star experience.

Facilities

7.0

Facilities like the swimming pool and fitness center were nice, but I didn’t benefit much from room service, and I noticed some limitations in amenities like first aid on hand.

Marvin

United States of America, February 2025

5.6/10

I had a mixed experience at Pullman Kuala Lumpur City Centre Hotel & Residences. The location is fantastic, being just a stone's throw from Pavilion Mall and close to KLCC towers. The staff were generally friendly, and I enjoyed the buffet breakfast with a vast selection. However, I was disappointed with my room, which faced a construction site, and some amenities felt dated. Overall, it has its perks but also areas needing improvement.

Rooms

7.0

My room was spacious and well-equipped, but I found some furniture and fixtures a bit dated. It did not live up to my expectations due to construction noise outside.

Service

6.0

Most of the staff were friendly and helpful, though I encountered a communication issue during checkout that left a bad impression.

Location

10.0

The hotel's central location is a huge plus, allowing easy access to shopping, restaurants, and attractions like Pavilion Mall and the Petronas Twin Towers.

Dining

8.0

I really enjoyed the breakfast; there was a great variety of delicious options. Just wish the dining experience had more consistency during my stay.

Facilities

7.0

The pool area on level 10 is fantastic with city views, and the gym is spacious. Yet, some facilities felt neglected, needing a bit of an upgrade.

Charlotte

United States of America, November 2024

5.8/10

My experience at Pullman Kuala Lumpur City Centre was generally positive, with a fantastic location near Pavilion and very friendly staff. The spacious rooms and various dining options were highlights, though the breakfast area felt a bit cramped during peak hours. While I loved the morning avocado toast, the dining scene could use a little more variety and freshness over multiple days.

Rooms

7.0

The rooms were spacious and clean, with nice bathrooms. I enjoyed the comforts of a well-appointed apartment. However, the two-bedroom apartment felt less like a hotel room and more like a long-term rental since it lacked mini-bar facilities and adequate cutlery.

Service

8.0

The staff members were extremely helpful and pleasant, making my stay much more enjoyable. However, there were moments when I felt that service at the breakfast area could've been quicker and more attentive.

Location

9.0

The hotel's location is superb, being right next to Pavilion and easily accessible to many attractions in Kuala Lumpur. This convenience added a lot of value to my stay.

Dining

7.0

Breakfast offered a range of options, but after a couple of days, it became repetitive. Also, I found the dining area too small for the number of guests, and the ambiance could be improved by lowering the volume of the music.

Facilities

7.0

I appreciated the facilities like the swimming pool area and the variety of drinks available throughout the hotel. However, the lobby seating felt lacking, as there were only a couple of uncomfortable chairs available.